Financial FAQs
Can I use my FSA or HSA for payment?
Yes! You can use your Flexible Spending Account or Health Saving Account for payment. We also accept credit card and Venmo.
Do you take insurance?
We are out-of-network with insurance companies because we value building long-term relationships with our clients and providing nutrition counseling based on your individual needs and goals – not dictated by the insurance company.
Can I still get coverage from my insurance for sessions with Silver Street Nutrition?
Yes! We can provide you with a Superbill (detailed receipt) for each session to submit to insurance for reimbursement. In many cases, out-of-network benefits provide partial or full coverage for the cost of our sessions.
How do I find out if my insurance company provides out-of-network benefits?
To determine whether your insurance company will reimburse for our sessions, you should contact them directly. Follow these simple steps:
- Call your insurance by using the member services phone number that is (typically) on the back of your insurance card
- When prompted, say “I want to speak with the benefits department”
- Here are a few questions to ask:
”Does my insurance plan offer out-of-network benefits?”
“Is Medical Nutrition Therapy (MNT) a covered out-of-network benefit on my plan?”
NOTE: You can also specify the procedure codes (also called CPT codes) - 97802 for the initial session and 97803 for follow up sessions. - If you do have MNT benefits, consider asking:
“What amount of the fee will insurance cover?”
“What is my deductible, and how much of the deductible have I met?”
“Are there any restrictions, such as number of visits or specific diagnoses?”
NOTE: Some insurance companies only cover certain ”diagnosis codes.” We cannot provide you with a diagnosis code before the initial appointment. However, if you have been diagnosed with an eating disorder or a nutrition condition (like diabetes, high blood pressure, IBS…etc), you can ask the clinician who provided you with that diagnosis for the “ICD 10 code.” Then, you can ask your insurance about coverage for that specific code.
We are also happy to communicate with your insurance company, or provide any information to better guarantee coverage!
How do packages work?
At the end of your initial 75-minute session, you can choose between a 3 Month Package (five follow up sessions) and a 6 Month Package (eleven follow ups). Follow up sessions are 40-minutes each, and generally take place every other week - though in some cases we'll begin weekly.
In each biweekly follow-up session, we’ll celebrate your successes and problem solve any obstacles. We’ll reinforce and revise your personalized plan to keep moving towards your goals. Both packages also include relevant worksheets, readings, and other resources after each session, and unlimited email support.
Can I buy one session at a time?
First off, your initial session is commitment-free! You don't need to decide if you want to book a full package, or which package you want until the end of that first session. That way you have a full 75 minutes with your dietitian to decide if she feels right for you.
Healing your relationship with food and your body image takes courage and persistence. Our package-based options are crafted to provide us with sufficient time to work together closely and make meaningful progress on your journey.
With all of that said, if you decide at any point that you no longer want to continue your package we will provide a pro-rated refund for any unused sessions - no questions asked.
How do I get started?
Click the button below to schedule your 25-minute Discovery Call! In this call, we’ll discuss your history, your current relationship with food and your body, and your goals for the future. If we feel like a good match for counseling, I’ll explain how we can help you reach your goals, answer your questions about the process, and help you decide which package makes sense for you.